Returns & Exchanges
At Newbie, we want you to love your new look, which is why we offer a 30-day hassle-free return window for all unworn apparel with original tags attached. If your purchase isn't the perfect fit, our streamlined process makes it easy to swap sizes or receive a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off Your Return
Take your package to any authorized carrier location or schedule a home pickup for maximum convenience.
Receive Your Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing